Tuesday, May 13th, 11.00 AM - 1.00 PM 
Dealer Associations' Meetings
Pink Room 
Tuesday 13th
11.00 AM - 1.00 PM
Meeting ACIB
ACIB Technical Committee Meeting with BMW Italy IT
Reserved event by invitation only
Meeting ACIB
ACIB Technical Committee Meeting with BMW Italy IT
Reserved event by invitation only
Quintegia Content Program
Blue Room 
Tuesday 13th
11.30 AM - 12.30 PM
Le Associazioni dell’automotive a confronto con il Governo sul futuro della mobi
Automotive Leaders & Government: Shaping the Future of Mobility in Italy
Michele Crisci
President, UNRAE
Fabio Pressi
President, Motus-E
Marco Stella
Vice President and President of the Components Group, ANFIA
Plinio Vanini
Vice President, Federauto
Alberto Viano
President, ANIASA
Tommaso Bortolomiol
CEO, Quintegia
Fabio Barbisan
Chief Operating Officer, Quintegia
AI Translated
Le Associazioni dell’automotive a confronto con il Governo sul futuro della mobi
Automotive Leaders & Government: Shaping the Future of Mobility in Italy
The first day of the event opens with an important meeting between representatives of the main associations of the Italian automotive industry, who chose this independent and qualified context to talk with a Government representative, presenting shared concerns and potential solutions.
Don't miss this key discussion between representatives from ANFIA (National Association of the Automotive Industry Supply Chain), ANIASA (National Association of the Car Rental Industry, Sharing Mobility and Digital Automotive), Federauto (Italian Federation of Car Dealers), Motus-E (Association for Electric Mobility) and UNRAE (National Union of Foreign Vehicle Representatives). The session will be moderated by Quintegia and will include the participation of an Italian government representative.
Speakers
Tuesday, May 13th, 1.30 PM - 4.00 PM 
Dealer Associations' Meetings
Purple Room 
Tuesday 13th
2.00 PM - 3.30 PM
Meeting Federauto
ASSISE FEDERAUTO - Reserved for Dealers
Event organized by FEDERAUTO (Federazione Italiana Concessionari Auto)
Massimo Artusi
President, Federauto
Pierluigi Ascani
Chairman Board, Format Research Srl
Plinio Vanini
Vice President, Federauto
Paolo Impelluso
Managing Director, Paluma BI
Partner, Federauto
Meeting Federauto
ASSISE FEDERAUTO - Reserved for Dealers
Event organized by FEDERAUTO (Federazione Italiana Concessionari Auto)
Assembly bringing together all dealers to address current issues concerning the automotive sector. (Presentation Format Research Study, European Automotive Action Plan, Automotive Table and Automotive Market Outlook)
Speakers
Companies' Meetings
Orange Room 
Tuesday 13th
3.30 PM - 4.15 PM
InterAutoNews
InterAutoNews Manager of the Year Awards 2024
Event organized by InterAutoNews meeting supported by Nobis Assicurazioni
InterAutoNews
InterAutoNews Manager of the Year Awards 2024
Event organized by InterAutoNews meeting supported by Nobis Assicurazioni
Evolution of distribution models in the automotive sector
Umberto Seletto, Editorial Director InterAutoNews
Franco Orsogna, Senior Partner e Automotive Sector Leader, Deloitte
Alessandro Pagliero, Senior Executive, Monitor Deloitte

Manager of the Year Awards 2024
Gianluca Sabatini, Editor-in-Chief InterAutoNews

Meeting supported by Nobis Assicurazioni
Dealer Associations' Meetings
Light Blue Room 
Tuesday 13th
3.30 PM - 5.00 PM
Assemblea A.C.V. - Associazione Concessionari Volvo
A.C.V. - Associazione Concessionari Volvo Meeting
Reserved event by invitation only
Assemblea A.C.V. - Associazione Concessionari Volvo
A.C.V. - Associazione Concessionari Volvo Meeting
Reserved event by invitation only
Tuesday, May 13th, 4.00 PM - 5.30 PM 
Quintegia Content Program
Blue Room 
Tuesday 13th
4.00 PM - 5.30 PM
America, Cina, Europa: sfide globali e risposte regionali
USA, China and Europe in the Automotive Transition: Global Shocks, Regional Answers
Jean-Philippe Imparato
Chief Operating Officer Enlarged Europe, Stellantis
Giuliano Noci
Vice Rector, Politecnico di Milano
Tom Castriota
2025 Chairman, NADA
Lei Luo
Vice President, CADA
Gerardo Pérez Giménez
President, AECDR
Tommaso Bortolomiol
CEO, Quintegia
AI Translated
America, Cina, Europa: sfide globali e risposte regionali
USA, China and Europe in the Automotive Transition: Global Shocks, Regional Answers
Global dynamics are transforming the automotive market, making it increasingly essential to understand the factors that drive its evolution. Offering strategic insights will be Giuliano Noci, Pro-Rector of the Milan Polytechnic, whose international economic perspective, with a particular focus on the Chinese automotive market and its influence in Europe, will help interpret the transformations taking place.
And how are dealers responding to the global challenges of this evolving scenario? We will understand this through a face-to-face discussion between three major global players, namely representatives of dealer associations: NADA from the U.S.A., CADA from China and AECDR from Europe.
At the end of the discussion there will be an exclusive interview with Jean-Philippe Imparato, one of the key people at European level of the Stellantis group, in which we will delve into how the group's brands are facing this moment of transition and above all how they are relating to their dealer network to carry out this delicate transition phase.
Speakers
Tuesday, May 14th, 7.30 PM - 11.30 PM 
Night Events
Palazzo Verità- Poeta 
Tuesday 13th
7.30 PM - 10.30 PM
Welcome Reception
Welcome Reception
Palazzo Verità Poeta - Vicolo San Silvestro, 4/6, Verona
Recomended Path
Eventi Serali
Welcome Reception
Welcome Reception
Palazzo Verità Poeta - Vicolo San Silvestro, 4/6, Verona
The Welcome Reception is an exclusive evening event of Automotive Dealer Day 2024. In the frame of Palazzo Verità Poeta, networking will continue in a more informal setting. A special aperitif and buffet dinner in an elegant atmosphere enhanced by live musical entertainment. Entrance by invitation only with event badge.
Wednesday, May 14th, 8.30 AM - 10:15 AM 
Quintegia Content Program
Blue Room 
Wednesday 14th
8.30 AM - 10.15 AM
Decoding Revolution: identificare le priorità per plasmare il futuro
Decoding Revolution: Setting Priorities to Shape the Future
2025 RESET Presentation
Glenn Mercer
Automotive Researcher
President, GM Automotive LLC
Christoph Aringer
CEO, Volkswagen Group Italia
Felix Wannemacher
Country Operations Director Europe South / Central East, Jaguar Land Rover
Alessandro Lazzeri
Deputy CEO, B2B Markets Director, Findomestic Banca
Massimo Artusi
President, Federauto
Alessandro Dal Bon
Dealer & Industry Director, Quintegia
Fabio Barbisan
Chief Operating Officer, Quintegia
Cécile Renault
Chief Sustainability Officer, Findomestic Banca
Emanuele Zanotto
Head of Sustainability, Quintegia
AI Translated
Decoding Revolution: identificare le priorità per plasmare il futuro
Decoding Revolution: Setting Priorities to Shape the Future
2025 RESET Presentation
Conceived as a true strategic map to the Content Program curated by Quintegia, this session will enable participants to navigate within it to understand the directions of change. During the session, the real revolutions in progress will be identified and analyzed: from those already in advanced stages, which are producing tangible impacts today, to those that affect a more distant time horizon and which it is essential to prepare for.
Next, the stage will be left to Glenn Mercer, an American researcher with nearly 40 years of experience in the automotive industry and a far-reaching international vision. Mercer will share his expert perspective on the challenges and opportunities the industry is facing, with a specific lunge on the impact these have on dealer business, putting global dynamics into perspective and comparing them to realities in other countries.
Speakers
Wednesday, May 14th, 10.30 AM - 11.30 AM 
Companies' Meetings
Red Room 
Wednesday 14th
10.30 AM - 11.15 AM
Nobis Assicurazioni
Marginality and retention beyond sales. Insurance Services for New Developments and Innovative Strategic Approaches
Event organized by Nobis Assicurazioni
Alberto Bet
Innovation Director, Quintegia
Maria De Nobili
Automotive Business Unit Director, Nobis Compagnia di Assicurazioni
Luca Montagner
Senior Advisor Automotive
Associate Director, ICDP
Nobis Assicurazioni
Marginality and retention beyond sales. Insurance Services for New Developments and Innovative Strategic Approaches
Event organized by Nobis Assicurazioni
Between new skills, technologies and relational models, after-sales becomes a driver of change. The workshop will explore:
  • The role of post-sales and new channels in supporting the customer relationship.
  • The opportunities arising from data-driven and customer-centric management becoming leverage for innovation.
  • The provision of insurance services as a strategy for customer retention and increased marginality in the automotive ecosystem.
Speakers
Companies' Meetings
Green Room 
Wednesday 14th
10.30 AM - 11.15 AM
AUTO1 Group
"The strategic importance of used cars" presentation study by Quintegia
Event organized by AUTO1.com
Andrea Lovato
Director Sales & Remarketing Italy, AUTO1.com
Guglielmo Zangoni
Sales Dealer & Industry Account, Quintegia
AUTO1 Group
"The strategic importance of used cars" presentation study by Quintegia
Event organized by AUTO1.com
The study investigated the role of used cars from the perspective of dealerships, analyzing their operational and strategic management. The survey highlights new needs and includes exploration of the foreign channel for active sourcing of cars, offering useful insights into understanding and rethinking current and future business profitability arrangements.
Speakers
Companies' Meetings
Yellow Room 
Wednesday 14th
10.45 AM - 11.30 AM
Subito Motori
Drive the Future: Winning Strategies for Successful Dealerships.
Event organized by Subito Motori
Andrea Volonté
Director of Sales, Subito
Massimo Durante
CEO e Co-founder, Creár
Subito Motori
Drive the Future: Winning Strategies for Successful Dealerships.
Event organized by Subito Motori
The automotive sector in Italy is undergoing an unprecedented transformation. Between digital evolution, new distribution channels, and changing consumption patterns, dealers must adapt to remain competitive. This talk will explore emerging trends, the impact of e-commerce and digital platforms, and winning strategies to address the future of auto distribution, maximizing opportunities and growth in the new market landscape.
Speakers
Companies' Meetings
Orange Room 
Wednesday 14th
10.45 AM - 11.45 AM
LoJack Italia
The automotive of the future: a downhill race in control and safety with Sofia Goggia
Event organized by LoJack Italia
Massimo Ghenzer
Chairman, LoJack
LoJack Italia
The automotive of the future: a downhill race in control and safety with Sofia Goggia
Event organized by LoJack Italia
An exclusive event that blends the energy of sport with the strategic vision of automotive. Sofia Goggia, Italian Alpine skiing icon, will talk about how speed, adrenaline and control are key elements for results, drawing parallels with the challenges of the industry. Massimo Ghenzer, President of LoJack Italia, will delve into digitization, safety and new mobility models. Moderated by Angela Booloni, a dialogue on innovation, vision and change. A unique opportunity to meet success and turn challenges into opportunities!
Speakers
Companies' Meetings
Light Blue Room 
Wednesday 14th
10.45 AM - 11.30 AM
Cartono
Online Revolution: align your business with the evolution of the online marketplace
Event organized by Cartono
Silvio Diciolla
President, Cartono
Antonio Aletto
General Manager, Board Member, Audi Zentrum Alessandria
Luca Oliverio
CEO, Cernuto Pizzigoni and Partners
Luigi Falvo
Senior Client Partner, Spotify Italy srl
Cartono
Online Revolution: align your business with the evolution of the online marketplace
Event organized by Cartono
The workshop aims to address the role of web sales in the automotive industry through the analysis of real case histories and significant online market players. An opportunity to understand current dynamics and discover how to optimize your business model to remain competitive.
Speakers
Dealer Associations' Meetings
Pink Room 
Wednesday 14th
10.45 AM - 11.30 AM
Meeting FEPECS - Federazione Personal Car Shopper
EMPA Executive Master Assistente Personale Automotive - Personal Car Shopper
Event organized by FEPECS and SAA - School of Management, Università degli Studi di Torino
Davide Caregnato
General Manager, SAA School of Management
Alfonso Laudando
Senior Consultant, PRAXI
Head of the Scientific Technical Committee, FEPECS
Tiziano Granelli
Head of Services, MotorK
Vice President, FEPECS
Maurizio Cremonini
CEO, Arca Partners
National Secretary, FEPECS
Tony D’ambrosio
Personal Car Shopper and Vice President, FEPECS
Meeting FEPECS - Federazione Personal Car Shopper
EMPA Executive Master Assistente Personale Automotive - Personal Car Shopper
Event organized by FEPECS and SAA - School of Management, Università degli Studi di Torino
EMPA, promoted by FEPECS in collaboration with SAA - School of Management of the University of Turin, is the first Master's degree course in Italy designed to train a new professional figure in the automotive world: the Automotive Personal Assistant - Personal Car Shopper. An innovative, highly specialised role, created to respond to the new needs of a market undergoing profound transformation, in which customers are no longer simply looking for a car, but for a guided, conscious, personalised buying experience. The EMPA Master's Course represents a unique opportunity to acquire transversal skills - technical, relational and managerial - that enable participants to become evolved consultants, capable of supporting customers in every phase of the choice and purchase of a vehicle. During the event the entire structure of the Master will be presented, as well as the faculty, made up of sector experts, university lecturers and automotive consultancy professionals. the specialisation modules and funding opportunities through interprofessional funds and facilitated access for professionals already working in the sector All with the academic prestige of SAA and the pragmatic and innovative vision of FEPECS. Event sponsored by: Federauto - MotorK - Omoda Jaecoo - Auto1 Group
Speakers
Wednesday, May 14th, 12.00 PM - 1.00 PM 
Carmakers' Meetings
Purple Room 
Wednesday 14th
11.30 AM - 12.15 PM
EMC Auto – Convention Nazionale 2025
EMC Auto - National Convention 2025
New Roads, One Goal
Reserved event by invitation only
EMC Auto – Convention Nazionale 2025
EMC Auto - National Convention 2025
New Roads, One Goal
Reserved event by invitation only
EMC Auto: more than 20 years of experience and a clear vision for affordable mobility.
Quintegia Content Program
Blue Room 
Wednesday 14th
12.00 PM - 1.00 PM
Nuovi Brand, nuove dinamiche: strategie di distribuzione e traiettorie inedite
New Brands, New Rules: Rethinking Distribution and Dealer Strategies
Danilo Annese
Commercial Operations Enlarged Europe Leapmotor, Leapmotor International
Mattia Vanini
Vicepresident, Autotorino
President, AT Flow
Elisa Giubilato
Research Manager & Retail Channels Expert, Quintegia
Giovanni Pilotto
Researcher, Quintegia
AI Translated
Nuovi Brand, nuove dinamiche: strategie di distribuzione e traiettorie inedite
New Brands, New Rules: Rethinking Distribution and Dealer Strategies
New automotive brands are unlocking untapped opportunities in the automotive context, but making the most of them requires a clear understanding of their positioning strategies and the evolving market dynamics. In this session, we’ll share key insights from Quintegia’s research, including the New Brand Observatory and the New Brand Deep Dive. These studies explore the distinctive characteristics of these emerging players, shedding light on their potential for growth and long-term impact.
We’ll also take a closer look at recent developments in Italy’s distribution networks, backed by data from the Dealer Network Study.
To round out the session, we’ll hear two contrasting perspectives:
  • One from Stellantis, a legacy OEM that has recently welcomed Chinese brand Leapmotor into its portfolio, signaling a strategic move to expand its offering.
  • The other from Autotorino, a leading dealer group that has launched its own brand, AT Flow, stepping into the importer market with a bold entrepreneurial vision.
This is a must-attend session for anyone who wants to stay ahead of the curve and understand how the rules of the game are being rewritten.
Speakers
Quintegia Content Program
Yellow Room 
Wednesday 14th
12.00 PM - 1.00 PM
Sbloccare il potenziale delle Company car: come consolidare il canale di vendita
Unlocking the Power of Company Cars: Strengthening the B2B Sales Channel
Marco Olcelli
B2B Sales Manager, Logistics, Controlling Manager, Fratelli Giacomel
Alberto Bet
Innovation Director, Quintegia
Oscar Scriva
Senior Project Manager, Quintegia
AI Translated
Sbloccare il potenziale delle Company car: come consolidare il canale di vendita
Unlocking the Power of Company Cars: Strengthening the B2B Sales Channel
In a rapidly changing market context, where every customer counts, not fully exploiting the potential of B2B sales means leaving real opportunities on the table. The needs of companies and professionals are evolving, requiring targeted responses, flexibility and expertise. This is why it is time to put this channel back in the spotlight.
In this session, thanks to the Company Car Canvas study, you will be able to discover what business customers really think and how dealers are organized to serve this segment.
From the different formulas of ownership or use of vehicles to the different services offered, from customer experience to the internal organization of assets and resources: a complete overview to rethink the approach to the world of company cars. The session includes an introduction to car taxation and includes the testimony of the Fratelli Giacomel dealership which has transformed B2B into a pillar of its business, with method, vision and concrete results. A fundamental step for those who want to play ahead and enhance each customer, today more than ever.
Speakers
Quintegia Content Program
Red Room 
Wednesday 14th
12.00 PM - 1.00 PM
Riscoprire la Mobilità: opportunità per i dealer nel mondo della servitizzazione
Rethinking Mobility: Unlocking Dealer Opportunities in the Age of Servitization
Barak Sas
Managing Director, Mobility Business
A breve altri relatori
More speakers coming soon
AI Translated
Riscoprire la Mobilità: opportunità per i dealer nel mondo della servitizzazione
Rethinking Mobility: Unlocking Dealer Opportunities in the Age of Servitization
In the House of Mobility, a session entirely dedicated to the topic of mobility within the automotive landscape is a must. Mobility is opening up new business opportunities for industry players, opportunities that require ongoing attention and a forward-looking approach.
With the international perspective of mobility expert Barak Sas, we’ll explore the current state of the industry, where investment flows are heading, and which players are gaining ground through an active wave of mergers and acquisitions. We’ll then shift the focus to concrete business opportunities for dealers within this space, drawing inspiration from international case studies.
These models leverage elements like vehicle connectivity, diversified fleets, and new ownership and access models to drive profitability and long-term growth.
Speakers
Companies' Meetings
Orange Room 
Wednesday 14th
12.00 PM - 12.45 PM
Compass Banca
Rent to Rent: a strategic opportunity that expands the Dealers' offering
Event organized by Compass Banca
Antonio Manari
General Manager, Compass Rent
Central Commercial Director, Compass Banca
Compass Banca
Rent to Rent: a strategic opportunity that expands the Dealers' offering
Event organized by Compass Banca
Interesting news about the world of rental will be addressed in this unmissable event. Antonio Manari will illustrate new solutions to optimize the management of the vehicle fleet and maximize its profitability. During the workshop, the advantages of the Rent to Rent model of Compass, its practical applications and the opportunities to support the business will be explored in depth.
Speakers
Companies' Meetings
Light Blue Room 
Wednesday 14th
12.00 PM - 12.45 PM
iDEAL Rent
EuGenIA: The AI Consultant that Boosts Sales and Maximizes Conversions
Event organized by iDEAL Rent
Beatrice Cirillo
Marketing Manager & Sales Advisor, iDEAL Rent
Massimiliano Ricci
Business Development Manager, iDEAL Rent
iDEAL Rent
EuGenIA: The AI Consultant that Boosts Sales and Maximizes Conversions
Event organized by iDEAL Rent
Learn how EuGenIA, the first AI consultant for the automotive industry, revolutionizes the sales process by optimizing lead management, qualifying inquiries, and boosting sales. Through hard data, an exclusive case study and a live demo, you'll see how to improve your BDC efficiency and increase conversions. A must-attend workshop for those who want to reduce costs, improve customer management, and accelerate order closings.
Speakers
Companies' Meetings
Pink Room 
Wednesday 14th
12.00 PM - 12.45 PM
CitNOW Group
Improve the quality of Images and Videos with AI: shoot, optimize and publish!
Event organized by CitNOW Group
Cesare Prati
Sales Director ICEE (Italy and Central Eastern Europe), CitNOW Group
Damiano Lazzari
Sales Intelligence, CRM & CLM Specialist, Bonera
Luca Tavernese
Account manager, WebSoft
CitNOW Group
Improve the quality of Images and Videos with AI: shoot, optimize and publish!
Event organized by CitNOW Group
The dealer's digital storefront, represents the business card of the organization, because 9 out of 10 buyers, initiate the purchase online. Customers expect high quality images and a valuable digital experience. During the workshop we will see how the use of AI integrated into CitNOW Imaging, has facilitated the work and improved the quality of the result in Bonera Group's experience. Then we will move from shooting to publishing, thanks to the integration with the publisher Visual Software.
Speakers
Companies' Meetings
Purple Room 
Wednesday 14th
12.30 PM - 1.15 PM
BCA
Used cars driving your business: what the key players have to say
Event organized by BCA
BCA
Used cars driving your business: what the key players have to say
Event organized by BCA
While the new market is a scenario of uncertainty, the used car market offers important business opportunities. The workshop aims to provide tools to increase its competitiveness and Remarketing profitability through the results of an exclusive survey conducted by BCA, the experience of one of the largest Italian dealer groups and the testimony of Roberto di Stefano, Leadership Advisor who helped dealers develop the best action plans to achieve the desired results.
Wednesday, May 14th, 1.00 PM - 2.00 PM 
Quintegia Content Program
Orange Room 
Wednesday 14th
1.15 PM - 1.45 PM
Startup Generation Award: Pitch Competition
Startup Generation Awards: Where Innovation Takes the Stage
AI Translated
Startup Generation Award: Pitch Competition
Startup Generation Awards: Where Innovation Takes the Stage
Quintegia has always placed innovation at the center of its mission, constantly trying to offer new ideas to the automotive community. After last year's success, the startups participating in the Automotive Dealer Day will be able to present their revolutionary solutions on stage in a short window of time, with the aim of engaging the public, obtaining their vote and winning the competition.
Wednesday, May 14th, 2.00 PM - 3.00 PM 
Quintegia Content Program
Blue Room 
Wednesday 14th
2.00 PM - 3.00 PM
La distanza tra consumatore ed elettrico: come modellare la relazione per colmar
Mind the Gap: Redefining the Consumer–EV Relationship
Gianluca Durante
Sales Director, BMW Italia
Christian Caldato
Research Director & Customer Expert, Coordinator of Scientific Advisory Board, Quintegia
Nicola Pasqualin
Senior Researcher & EV Expert, E‑commerce, Quintegia
A breve altri relatori
More speakers coming soon
AI Translated
La distanza tra consumatore ed elettrico: come modellare la relazione per colmar
Mind the Gap: Redefining the Consumer–EV Relationship
This session will address one of the most topical issues in the automotive industry: the gap between consumer needs and demand for electric vehicles. After an overview of the EV market and the performance of Quintegia’s Italy Progress Index—which tracks Italy’s progress in adapting to the electric transition—we will hear from Gianluca Durante of BMW Italia, who will share insights into the strategies implemented and, most importantly, the tools made available to dealers and end customers to facilitate their transition to this new product category.
Following this, we will present data from Quintegia’s Automotive Customer Study on consumer electro-compatibility, providing valuable insights to identify customer profiles that are more or less inclined to purchase a BEV. The discussion will highlight the importance of customer relationships, shifting the sales approach toward a more consultative experience tailored to the real needs of the user.
Speakers
Quintegia Content Program
Yellow Room 
Wednesday 14th
2.00 PM - 3.00 PM
Le priorità per il dealer business: quali sono le aree chiave da presidiare oggi
Dealer Priorities Today: Where to Focus, What to Win
Steve Young
Managing Director, ICDP
Andreas Barchetti
Owner, Gruppo Barchetti
Daniela Calabretto
Head of Human Resources, Maldarizzi Automotive
AI Translated
Le priorità per il dealer business: quali sono le aree chiave da presidiare oggi
Dealer Priorities Today: Where to Focus, What to Win
This session is designed specifically for dealer principals and top management, combining strategic insights, practical ideas, and hands-on management tips across three key areas of the business. With the guidance of an expert and the real-world experiences of two dealers, the discussion will offer both depth and direct applicability.
The first focus will be on ‘Property’—how to evaluate investment decisions related to new spaces, brand additions, and innovative formats, all aimed at maximizing returns. Next, we’ll dive into ‘Operations’, highlighting the core areas dealers should prioritize to run their business more effectively and efficiently. Finally, we’ll turn to ‘People’, exploring how to attract and retain the right talent in an increasingly competitive labor market.
This session is a must-attend for anyone looking to safeguard and grow profitability in a business environment that’s becoming more complex by the day.
Speakers
Quintegia Content Program
Red Room 
Wednesday 14th
2.00 PM - 3.00 PM
Orientarsi tra i cambiamenti dell’Intelligenza Artificiale: nuovi trend
Navigating the changes in Artificial Intelligence: new trends and prospects for dealers
Guido Di Fraia
Founder and President, Laboratorio Intelligenza Artificiale IULM AI LAB
Germano Massaro
Fractional Manager Automotive
Service Manager, Gruppo Autosat
AI Translated
Orientarsi tra i cambiamenti dell’Intelligenza Artificiale: nuovi trend
Navigating the changes in Artificial Intelligence: new trends and prospects for dealers
Artificial Intelligence continues its evolution, representing one of the most discussed and tested technologies in all business sectors. Through the contribution of Guido Di Fraia, founder of the IULM University AI Lab that explores the impact of artificial intelligence in business contexts, we will discover the most relevant trends of AI in 2025, as well as its most cutting-edge capabilities with practical examples and case studies. But are there real applications of this technology in the dealer world? Or has the right key to harness the potential of this great revolution not yet been found? We will compare the voice of an expert with that of a dealer to discuss these and many other issues, trying to understand how AI can respond to the real needs of dealers: from contact management to personalizing the customer experience and supporting strategic decisions.
Speakers
Companies' Meetings
Green Room 
Wednesday 14th
2.00 PM - 2.45 PM
MotorK Italia
AI-(r)Evolution
Event organized by MotorK Italia
Marco Marlia
CEO and Co-Founder, MotorK Italia
MotorK Italia
AI-(r)Evolution
Event organized by MotorK Italia
Artificial Intelligence is redefining the very concept of intelligence: is it merely a tool or an extension of our potential? In the world of automotive retail, AI can become our greatest ally, amplifying human capabilities rather than replacing them. But to make this evolution possible, real change must start with us. How far can we integrate AI? What is the role of “Human Intelligence” in an increasingly AI-driven world?
Speakers
Companies' Meetings
Orange Room 
Wednesday 14th
2.00 PM - 2.45 PM
Phyron
The New Race: Redefining Automotive Leadership Through Innovation
Event organized by Phyron
Antonluca Braghin
Senior Account Executive, Phyron AI
Edoardo Marcarini
Head of Marketing, Digital and Communication, Bossoni Automobili Spa
Donatella Cavallari
Marketing & Communication Manager, Logica Spa
Phyron
The New Race: Redefining Automotive Leadership Through Innovation
Event organized by Phyron
The rules of automotive leadership are being rewritten, and the race is on. As electrification accelerates, AI reshapes marketing, and new brands challenge established players, innovation is no longer optional it’s the competitive edge. In this high-impact session, hear directly from two of Italy’s most influential automotive marketing leaders. Bossoni Automobili and Gruppo Intergea, through Logica and Theorema Together, will explore how dealer groups are leading the charge by: - Leveraging AI and data-driven strategies to win market share; - Launching and growing brands in saturated markets; - Turning challenging conditions into opportunities for transformation; - Embracing digital innovation to build customer loyalty and future-proof performance; If you’re navigating the evolving auto landscape from EV rollouts to brand repositioning this session will equip you with real-world insights, forward-thinking strategies, and a glimpse into the new playbook for market leadership.
Speakers
Companies' Meetings
Light Blue Room 
Wednesday 14th
2.00 PM - 2.45 PM
Engineering
Augmented dealer. Anywhere, anytime. Sales Virtual Assistant: the AI that transforms the car-buying experience.
Event organized by Engineering
Domenico Murabito
Mobility Director, Engineering
Simone Dolce
Automotive Director, Engineering
Pierluigi Sinicropi
General Manager, SECONDLIFE by Pasquarelli Auto S.p.A.
Engineering
Augmented dealer. Anywhere, anytime. Sales Virtual Assistant: the AI that transforms the car-buying experience.
Event organized by Engineering
A 24/7 (anytime) virtual assistant guides customers in choosing the ideal vehicle and simplifies dealer management, especially for used vehicles. It answers questions, offers personalized advice and collects data for lead generation. It streamlines processes, improves interaction and increases conversions. Appointments take place at the dealership or via live-chat (anywhere), adapting to customer needs.
Speakers
Dealer Associations' Meetings
Pink Room 
Wednesday 14th
2.00 PM - 4.00 PM
CECRA ECD meeting – reserved only to CECRA members
CECRA ECD meeting
Reserved only to CECRA members
Recomended Path
Meeting di Case Auto
CECRA ECD meeting – reserved only to CECRA members
CECRA ECD meeting
Reserved only to CECRA members
Wednesday, May 14th, 3.30 PM - 4.15 PM 
Companies' Meetings
Yellow Room 
Wednesday 14th
3.30 PM - 4.15 PM
MAWDY Services
Woman’s got talent Award: The Award Ceremony
Event organized by Mawdy Services
Elisabetta Cozzi
Founder and President, Museo Fratelli Cozzi
Founder and President, Associazione Friends of Museo Fratelli Cozzi ETS
Vincenzo Bozzo
Operational/Digital Marketing & Automotive Strategic Projects Director, Quattroruote Professional
Cecilia Tabarelli
Marketing and Communication Director, MAWDY Services
MAWDY Services
Woman’s got talent Award: The Award Ceremony
Event organized by Mawdy Services
The award for Automotive strategies designed through the eyes of women offered by Mawdy Services.
Speakers
Companies' Meetings
Red Room 
Wednesday 14th
3.30 PM - 4.15 PM
AutoScout24
AutoScout24 Dealer Academy: The certified professional growth path for dealership managers
Event organized by AutoScout24
Gioia Manetti
CEO, AutoScout24 Spa e AutoProff Italy
Chairman, AutoProff Group DK
Ilaria Ferraresso
Senior Customer Relationship Manager, AutoScout24 Italia
Vicky Piria
Racing driver
AutoScout24
AutoScout24 Dealer Academy: The certified professional growth path for dealership managers
Event organized by AutoScout24
AutoScout24 presents an excellence training program dedicated to the professional development of dealership workers. The training offers hands-on experiences and exclusive resources aimed at developing high-level skills in crucial areas such as digital car sourcing, online marketing, online sales techniques, data analysis and leadership. The goal is to train professionals capable of excelling in the contemporary automotive industry, redefining standards of success and anticipating market trends.
Speakers
Companies' Meetings
Green Room 
Wednesday 14th
3.30 PM - 4.15 PM
Horizon Automotive
Innovation and technology in long-term rental: the Full Journey model from Horizon Automotive
Event organized by Horizon Automotive
Matteo Baggio
Head of Marketing & Digital, Horizon Automotive
Matteo Sarnataro
Head of Indirect Channel, Horizon Automotive
Horizon Automotive
Innovation and technology in long-term rental: the Full Journey model from Horizon Automotive
Event organized by Horizon Automotive
Speakers
Companies' Meetings
Orange Room 
Wednesday 14th
3.30 PM - 4.15 PM
Carfax
Used Cars and Hidden Risks: Strategies to Protect Customers and Reputations
Event organized by Carfax
Andrea Volonté
Director of Sales, Subito
IT
Carfax
Used Cars and Hidden Risks: Strategies to Protect Customers and Reputations
Event organized by Carfax
How do dealers and classifieds sites address the challenge of protecting their reputation, business and customers in the face of increasing difficulties in finding quality used cars? A panel of experts will analyze the strategies adopted by professionals in the sector to select reliable vehicles, reducing risks and problems.
Speakers
Companies' Meetings
Purple Room 
Wednesday 14th
3.30 PM - 4.15 PM
bee2link group Italia
Web to Store: attract, qualify, and convert leads with AI!
Event organized by bee2link group Italia
Andrea Alessandro
Commercial Manager, bee2link group Italia
Jimmy Brumant
Chief Data Officer, bee2link group
Franck Ropert
Deputy CEO - Global Sales & Operations, Advisory Board, bee2link group
bee2link group Italia
Web to Store: attract, qualify, and convert leads with AI!
Event organized by bee2link group Italia
Web to Store: attract, qualify, and convert leads with AI! Scattered data, leads to manage, funnel to optimize? Turn these challenges into opportunities! OpenFlex, powered by AI, enhances monitoring, engages prospects, reactivates customers, and maximizes your ROI. Discover innovative solutions: automated vehicle inspection, marketing automation, digital voice agent. Don’t undergo the revolution-lead it!
Speakers
Companies' Meetings
Light Blue Room 
Wednesday 14th
3.30 PM - 4.15 PM
Focaccia Group
Focaccia Store Connect
Event organized by Focaccia Group Automotive
Rocco Scocozza
Chief Operative Officer, Focaccia Group Automotive
Francesco Pilandri
Retail Sales Manager, Focaccia Group Automotive
Guillaume Payen
Phygital Marketing Coordinator, Focaccia Group Automotive
Focaccia Group
Focaccia Store Connect
Event organized by Focaccia Group Automotive
Focaccia Group Store, the first accessible network in Italy, will bring together the project’s dealers for a strategic meeting. This event will represent an opportunity to review the results, explore growth support tools and share the upcoming innovations. It will be a moment of discussion and collaboration to explore next developments and strengthen the partner network, fostering continuous evolution.
Speakers
Wednesday, May 14th, 4.45 PM - 6.15 PM 
Quintegia Content Program
Blue Room 
Wednesday 14th
4.45 PM - 6.15 PM
Sinergie distributive potenziate: il ruolo cruciale dei dealer in Europa
The Strategic Role of Dealers in Europe's Evolving Market: Stronger Together?
2025 DealerSTAT Awards
Alfredo Altavilla
Special Advisor for the European market, BYD
Andrew Tongue
Research Director, ICDP
Alberto Di Tanno
President and CEO, Gruppo Intergea
President, Gruppo Nobis
Tommaso Bortolomiol
CEO, Quintegia
Fabio Barbisan
Chief Operating Officer, Quintegia
Alex Fava
Research Manager & Digital Expert, Quintegia
AI Translated
Sinergie distributive potenziate: il ruolo cruciale dei dealer in Europa
The Strategic Role of Dealers in Europe's Evolving Market: Stronger Together?
2025 DealerSTAT Awards
The variety of distribution models currently present on the European market is increasingly wide, with different shades of intensity depending on the degree of control that a brand decides to have over its network. However, all these experiments are increasingly highlighting the crucial role of the dealer as a fundamental player in the automotive value chain.
That is why two studies dedicated to this interlocutor will be presented in this session: the new study called EARS (European Automotive Retailer Satisfaction), which will offer data and insights on dealer satisfaction from specific key countries, and Quintegia DealerSTAT's landmark study on dealer satisfaction with the relationship with manufacturers.
The session will also be enriched by two conversations: one with Alberto Di Tanno from Gruppo Intergea, who will share his perspective on how dealer business management is evolving in today’s fast-changing environment; and one with Alfredo Altavilla from BYD, focusing on broader European market trends and the strategic vision of a brand that is becoming an increasingly influential player on the global stage.
Speakers
Companies' Meetings
Orange Room 
Wednesday 14th
4.45 PM - 5.30 PM
Smile.CX
How to turn every missed call into an opportunity: Smile.CX's AI serving dealers
Event organized by Smile.CX
Smile.CX
How to turn every missed call into an opportunity: Smile.CX's AI serving dealers
Event organized by Smile.CX
In the automotive industry, every unanswered call is a missed opportunity. In this talk, we will show how Smile.CX's artificial intelligence is transforming call handling in dealerships.Through concrete cases, such as that of the Leonori dealership, we will discover how AI can ensure timely and personalized responses, improving the customer experience and supporting sales and fidelization - all without sacrificing the human touch.
Wednesday, May 15th, 8.00 PM - 10.00 PM 
Night Events
daPino 
Wednesday 14th
8.00 PM - 10.00 PM
Automotive Dealer Night - bee2link group
Automotive Dealer Night
Piazza Bra, 20, Verona
Recomended Path
Eventi Serali
Automotive Dealer Night - bee2link group
Automotive Dealer Night
Piazza Bra, 20, Verona
Automotive Dealer Night is an itinerary among some characteristic venues in the historic center of Verona. A food and wine tour that allows networking to continue in an informal setting. Admission is reserved for Automotive Dealer Day badge holders.
Night Events
Emanuel Cafè 
Wednesday 14th
8.00 PM - 10.00 PM
Automotive Dealer Night - AutoScout24
Automotive Dealer Night
Piazza Bra, 6/A, Verona
Recomended Path
Eventi Serali
Automotive Dealer Night - AutoScout24
Automotive Dealer Night
Piazza Bra, 6/A, Verona
Automotive Dealer Night is an itinerary among some characteristic venues in the historic center of Verona. A food and wine tour that allows networking to continue in an informal setting. Admission is reserved for Automotive Dealer Day badge holders.
Night Events
Liston 12 
Wednesday 14th
8.00 PM - 10.00 PM
Automotive Dealer Night - CarGarantie
Automotive Dealer Night
Piazza Bra, 12, Verona
Recomended Path
Eventi Serali
Automotive Dealer Night - CarGarantie
Automotive Dealer Night
Piazza Bra, 12, Verona
Automotive Dealer Night is an itinerary among some characteristic venues in the historic center of Verona. A food and wine tour that allows networking to continue in an informal setting. Admission is reserved for Automotive Dealer Day badge holders.
Wednesday, May 15th, 10.00 PM - 12.00 AM 
Night Events
Giardino Giusti 
Wednesday 14th
10.00 PM - 12.00 AM
V-Party
V-Party
Giardino Giusti - Via Giardino Giusti, 2, Verona
Recomended Path
Eventi Serali
V-Party
V-Party
Giardino Giusti - Via Giardino Giusti, 2, Verona
A special evening in the magical atmosphere of Giardino Giusti, a historic palace in the heart of Verona. Entrance is by invitation only or with the Automotive Dealer Day "Dealer" badge, up to full capacity.
Thursday, May 15th, 8.30 AM - 10.30 AM 
Companies' Meetings
Pink Room 
Thursday 15th
8.30 AM - 10.30 AM
FIDITALIA - Il Valore di Fiditalia nell’Automotive
FIDITALIA - The Value of Fiditalia in Automotive
Reserved event by invitation only
FIDITALIA - Il Valore di Fiditalia nell’Automotive
FIDITALIA - The Value of Fiditalia in Automotive
Reserved event by invitation only
Quintegia Content Program
Blue Room 
Thursday 15th
9.30 AM - 10.30 AM
L'innovazione passa dai dati: Intelligenza Artificiale e digitalizzazione al ser
Data-Driven Innovation: AI and Digitalization Powering the Next-Gen Dealership
Startup Generation Award 2025
Jacopo Perfetti
Generative Artificial Intelligence Expert
Co-founder, PromptDesign.it
Alberto Bet
Innovation Director, Quintegia
AI Translated
L'innovazione passa dai dati: Intelligenza Artificiale e digitalizzazione al ser
Data-Driven Innovation: AI and Digitalization Powering the Next-Gen Dealership
Startup Generation Award 2025
Businesses and professionals often feel overwhelmed by the scope and speed of evolution of AI-based tools, launching into hasty and sometimes unprofitable investments to avoid not keeping up with change.
The goal of this session is to suggest an upstream approach to any investment. We will explore how to build a sound AI integration strategy that is gradual and deliberate, through a process of process mapping. The premise of all this is that you need to have collected a significant amount of data, both internal and about customers, which is the basis for any effective use of these new tools.
Don’t miss this session to learn how to use AI strategically and practically, avoiding waste and maximizing your investments.
Speakers
Quintegia Content Program
Yellow Room 
Thursday 15th
9.30 AM - 10.30 AM
Usato a impatto crescente: trovare le opportunità in un mercato in evoluzione
The Rising Force of Used Cars: Finding Value in a Shifting Market
Luca Montagner
Senior Advisor Automotive
Associate Director, ICDP
Angelo Tagliati
General Manager, Rinaldi - Gruppo Eurocar Italia
AI Translated
Usato a impatto crescente: trovare le opportunità in un mercato in evoluzione
The Rising Force of Used Cars: Finding Value in a Shifting Market
The first part of this session will dive into the evolution of the used car market in Italy and across Europe, with a special focus on the performance of the top 10 independent retailers in Italy. We’ll also explore emerging insights on how to manage used electric vehicles, supported by consumer behavior data and attitudinal trends.
The session will then feature a case study from a major player in automotive distribution, Gruppo Eurocar, which will present its new European strategy to strengthen its used car business. The plan centers on dedicated brands and locations, with a centralized operational model designed to expand product offerings and enhance the overall customer experience.
A must-attend event for those who want to stay up-to-date with the evolution of managing this increasingly crucial area of business for dealers.
Speakers
Quintegia Content Program
Red Room 
Thursday 15th
9.30 AM - 10.30 AM
Orchestrare Marketing & Retail Strategy: un framework di lavoro e casi di studio
Orchestrating Marketing & Retail Strategy: a working framework and case studies
Alessandro Biggi
Founder & CEO, Avo
Monica Spano
Marketing & CRM Manager, Cascioli Group
Giorgio Soffiato
Head of Digital Strategy, Quintegia Academy
AI Translated
Orchestrare Marketing & Retail Strategy: un framework di lavoro e casi di studio
Orchestrating Marketing & Retail Strategy: a working framework and case studies
Designing a distinctive and effective marketing strategy requires the continuous ability to be able to reinvent oneself with original proposals, adopting a flexible approach more akin to that of a startup than that of an established company.
In this session, thanks also to the contribution of an extra-industry entrepreneurial experience, insights and hints will be provided on how to succeed in applying this mindset, including through an efficient and integrated design of all communication activities and marketing functions. In addition, a series of inspirations and ideas for renewing one's retail strategy from an omni-channel perspective will be presented.
A must-attend event for digital and marketing managers who want to understand how to keep up with a changing customer.
Speakers
Companies' Meetings
Purple Room 
Thursday 15th
9.30 AM - 10.15 AM
Quattroruote Professional
Lead management as you've never seen it
Event organized by Quattroruote Professional
Vincenzo Bozzo
Operational/Digital Marketing & Automotive Strategic Projects Director, Quattroruote Professional
Paulo Matos
General Manager, Next Lap
Quattroruote Professional
Lead management as you've never seen it
Event organized by Quattroruote Professional
A unique opportunity to learn more about the true power of leads through innovative strategies, cutting-edge digital tools and advanced management techniques to turn every lead into a concrete sale. We will explore the critical points of lead management in the automotive industry, with real cases, smart tools and strategies to reduce response time, increase conversion rates and create a truly effective business process. No theory. Just method and results.
Speakers
Thursday, May 15th, 10.30 AM - 11.30 AM 
Companies' Meetings
Yellow Room 
Thursday 15th
10.45 AM - 11.30 AM
Keyloop
Fusion in Focus: The connected ecosystem transforming automotive retail
Event organized by Keyloop
Tim Smith
Chief Strategy Officer, Keyloop
Adrian Nash
Chief Product Officer, Keyloop
Keyloop
Fusion in Focus: The connected ecosystem transforming automotive retail
Event organized by Keyloop
Join Tim and Adrian on a journey to discover Fusion, Keyloop's automotive retail platform designed to connect every element of the ecosystem and maximize value throughout the customer and vehicle lifecycle. A natural evolution of the Experience-First concept, this session combines strategic vision and concrete application, including a live demonstration of Fusion in action. You will discover how the intelligent use of data and technology can improve operational efficiency and deliver truly transformative customer experiences.
Speakers
Quintegia Content Program
Orange Room 
Thursday 15th
10.45 AM - 11.30 AM
Service Day: a ritmo del post vendita
Service Day: 'A Ritmo del Post Vendita'
Session organized by Quintegia and AsConAuto, including the presentation of Service Day 2025
Alessandro Dal Bon
Dealer & Industry Director, Quintegia
Roberto Scarabel
President, AsConAuto
Almudena Benedito
CEO, GiPA Group
AI Translated
Service Day: a ritmo del post vendita
Service Day: 'A Ritmo del Post Vendita'
Session organized by Quintegia and AsConAuto, including the presentation of Service Day 2025
The after-sales sector is undergoing profound transformations, making a strategic approach essential to remain competitive.
Through conversation with Almudena Benedito, head of the GiPA research group, the main challenges that after-sales operators must be prepared to face will be analyzed, including competition with Chinese brands, new service and maintenance requirements for electric vehicles, sustainability and circular economy goals, and many more.
This will be just a preview of the deeper insights and analysis to come at the next edition of Service Day—the event by Quintegia, from an idea by AsConAuto—planned for October 16th-17th in Verona. On this occasion, we’ll also unveil the event’s new payoff: "A ritmo del post vendita."
Speakers
Companies' Meetings
Purple Room 
Thursday 15th
10.45 AM - 11.30 AM
Dogma Systems
Rental without filters
Event organized by Dogma Systems
Mauro Chiarugi
CEO and Founder, Dogma Systems
Morgana Vincent
Customer Success Manager, Dogma Systems
Dogma Systems
Rental without filters
Event organized by Dogma Systems
In an industry where everyone is chasing bookings, algorithms and automations, few stop to ask themselves: “Am I really performing at my best?”. In this post we present MyRent Clarity, the tool that assigns an objective score to your company and shows you, without filters, where you are winning and where you are losing. It is not a report. It is not advice. It is an uncomfortable and measurable truth that helps you grow. Because only when you stop telling yourself this truth, you really start to make a difference.
Speakers
Companies' Meetings
Light Blue Room 
Thursday 15th
10.45 AM - 11.30 AM
Optima Marketing Systems
Optimo Sales Agent® your next best performer
Event organized by Optima Marketing Systems
Manuel Castosa
CEO & Co-Founder, Optima Marketing Systems
Paolo Cianfarani
International Business Development Responsible, Optima Marketing Systems
Optima Marketing Systems
Optimo Sales Agent® your next best performer
Event organized by Optima Marketing Systems
We have revolutionized the way a dealership sells. Your best salesman won't sleep, won't take breaks and won't forget a follow-up. Optimo Sales Agent® is here: the artificial intelligence that turns every phone call into a business opportunity. - It makes hyper-realistic calls in real time. - It sets appointments autonomously. - It manages the sales process itself. - It connects to your CRM and online stock.
Speakers
Companies' Meetings
Pink Room 
Thursday 15th
10.45 AM - 11.30 AM
Irontech Service
Dealer & Innovation. New integrated services covering the entire mobility cycle
Event organized by Irontech Service
Irontech Service
Dealer & Innovation. New integrated services covering the entire mobility cycle
Event organized by Irontech Service
The automotive sector is undergoing a radical transformation through innovation in production, management and service processes. In this scenario, the change mainly involves the modernisation of distribution and after-sales models. The Irontech group, together with its partners, responds to the needs of companies by offering an integrated and innovative service covering the entire mobility cycle.
Thursday, May 15th, 12.00 PM - 1.00 PM 
Quintegia Content Program
Blue Room 
Thursday 15th
12.00 PM - 1.00 PM
Brand e clienti parlano una nuova lingua: la metamorfosi di un settore
When Brands and Customers Speak a New Language: The Industry Reinvented
Automotive Digital Marketing Award 2025
Nadia Olivero
Marketing Management Professor, Università di Milano Bicocca
Consumer experience and strategic innovation expert
Gioia Manetti
CEO, AutoScout24 Spa e AutoProff Italy
Chairman, AutoProff Group DK
Tommaso Bortolomiol
CEO, Quintegia
AI Translated
Brand e clienti parlano una nuova lingua: la metamorfosi di un settore
When Brands and Customers Speak a New Language: The Industry Reinvented
Automotive Digital Marketing Award 2025
The relationship between brands and customers is undergoing a significant transformation. Historical brands and new market players are facing common challenges, but with distinct goals: on the one hand to strengthen their leadership and continue on the path of growth; on the other hand, to win a credible positioning in an increasingly competitive and articulated market. In this scenario, the perception of the brand by customers and dealers assumes a central role, decisively influencing both purchase choices and commercial strategies.
Gioia Manetti will present the study “Growing Oriental Brands-let's read the market dynamics together to stay competitive”, an in-depth analysis that focuses on consumers' and dealers' views toward new brands, with a close look at the impact of digital sales and communication channels.
Next, to better understand how these dynamics are evolving, we will analyze with the contribution of customer experience expert Nadia Olivero how emerging trends in buying less established brands are changing sales dynamics, taking cues from solutions already adopted in other industries.
Speakers
Quintegia Content Program
Yellow Room 
Thursday 15th
12.00 PM - 1.00 PM
Post vendita in espansione: le nuove direzioni di crescita del settore
After-Sales on the Rise: Exploring New Avenues for Growth
Alberto Bet
Innovation Director, Quintegia
Paolo Placci
Service Director, Vanti Quattro
Service Coordinator, Gruppo Penske Automotive Italy
Matteo Soncini
General Manager, Autoclub
Alessia Farina
Chief Operating Officer, Gruppo Farina
AI Translated
Post vendita in espansione: le nuove direzioni di crescita del settore
After-Sales on the Rise: Exploring New Avenues for Growth
Based on insights from Quintegia’s After-sales Navigator study, this session will introduce a practical framework designed for professionals in the after-sales sector who are looking to expand and grow their business.
The focus will be on three key areas:
  • Business Expansion – exploring opportunities to go beyond traditional workshop services by adding offerings such as bodywork and tire services, with the goal of increasing profitability and enhancing customer loyalty.
  • Customer Experience – presenting innovative ideas and best practices for improving the online and offline customer experience by leveraging new technologies.
  • Organization – covering strategies for better talent selection and team management, as well as more effective marketing and communication activities.
The session will also present three real-world case studies of dealerships that have already taken action on specific areas of this framework, sharing the positive results they’ve achieved.
Speakers
Quintegia Content Program
Red Room 
Thursday 15th
12.00 PM - 1.00 PM
Trasformare i criteri ESG da vincolo a opportunità: la mappa per creare valore
Turning ESG from Constraint to Catalyst: A Roadmap to Value and Competitive Edge
Fabio Iraldo
Full Professor of Management, Director of the PhD in Innovation, Sustainability and Healthcare, Scuola Sant’Anna di Pisa
Silvia Boffo
HR Manager, Ceccato Automobili
Luisa Tranquilli
Head of ESG Analysis, Quintegia
AI Translated
Trasformare i criteri ESG da vincolo a opportunità: la mappa per creare valore
Turning ESG from Constraint to Catalyst: A Roadmap to Value and Competitive Edge
Despite an ever-changing European regulatory framework, the benefits of being a sustainable company are increasingly crucial in defining its degree of competitiveness.
After a brief update on the new European constraints and a specific market framework, a navigational map will be presented that is useful in creating an integrated strategy capable of converting various business functions back to sustainability, while not distorting them.
In addition, the topic of sustainable certifications that a dealer could obtain today, including one on gender equality, will be explored in order to have new economic benefits and improve its reputation in the eyes of stakeholders.
Speakers
Quintegia Content Program
Orange Room 
Thursday 15th
12.00 PM - 1.00 PM
Veicoli Commerciali Leggeri al microscopio: esperienze e dati di mercato
LCVs in the Spotlight: Insights, Trends and Real-World Stories
2025 LCV DealerSTAT Award
Massimo De Donato
Journalist, author and anchor, Radio 24/IlSole24ore
Cristiana Petrucci
Head of Center for Studies and Statistics, UNRAE
Marco Buraglio
Commercial Vehicles Director, Ford Italia
Gabriele Piccini
Marketing Director, Nissan Italia
Nicola Pasqualin
Senior Researcher & EV Expert, E‑commerce, Quintegia
Giovanni Pilotto
Researcher, Quintegia
AI Translated
Veicoli Commerciali Leggeri al microscopio: esperienze e dati di mercato
LCVs in the Spotlight: Insights, Trends and Real-World Stories
2025 LCV DealerSTAT Award
Once again this year's agenda does not lack a session dedicated to the important business segment of light commercial vehicles (LCVs), increasingly of interest to many automotive brands that recognize its enormous growth potential.
After an overview of this market's data in terms of registrations and evolution trends provided by UNRAE's Center for Studies and Statistics, we will dialogue with two representatives of automakers to understand what their strategies are for the development of this business, also with a view to boosting electric solutions for the last best.
The session will culminate with the presentation of data collected by the 2025 DealerSTAT LCV study on dealer satisfaction with manufacturers and the presentation of the award to the brand that has most distinguished itself for the support it has managed to provide to its network in terms of light commercial vehicle sales.
Speakers
Thursday, May 15th, 3.00 PM - 4.00 PM 
Quintegia Content Program
Blue Room 
Thursday 15th
3.00 PM - 4.00 PM
Navigare l'incertezza: disegnare nuove rotte per affrontare scenari complessi
Uncharted Territories: Charting New Routes in a Complex World
Gabriele Rizzo
Executive Partner, Longviews
UNESCO Chair for Foresight and Futures Studies and NATO Member at Large for Strategic Foresight
Francesco Zirpoli
Professor of Economics and Innovation Management, Università Cà Foscari Venezia
Director, Center for Automotive and Mobility Innovation CAMI
Christian Caldato
Research Director & Customer Expert, Coordinator of Scientific Advisory Board, Quintegia
AI Translated
Navigare l'incertezza: disegnare nuove rotte per affrontare scenari complessi
Uncharted Territories: Charting New Routes in a Complex World
The closing session will offer a unique opportunity to step outside traditional business thinking, encouraging bold perspectives and thought-provoking insights—exactly what's needed to navigate today’s highly volatile and uncertain market landscape.
Professor Francesco Zirpoli will present an economic analysis of the automotive industry, providing insight into the prospects for evolution but most importantly asking the right questions of the entrepreneurs in attendance. Next, Gabriele Rizzo, an expert in foresight and long-term strategies, will lead a discussion on how to face challenges in contexts of high uncertainty and make long-term decisions today, using the future.
This session is designed to provide both data-driven and prospect-driven insights, making in-person attendance a valuable opportunity to gain a fresh perspective directly through dialogue with the speakers.
Speakers
Quintegia Content Program
Yellow Room 
Thursday 15th
3.00 PM - 4.00 PM
Business dell'usato: specializzazione, gestione efficiente e nuove competenze
Winning the Used Car Game: Specialization, Smart Operations, and Future-Facing Skills
Roberto Baggio
biAuto Group
Oscar Scriva
Senior Project Manager, Quintegia
A breve altri relatori
More speakers coming soon
AI Translated
Business dell'usato: specializzazione, gestione efficiente e nuove competenze
Winning the Used Car Game: Specialization, Smart Operations, and Future-Facing Skills
The objective of this session is to provide a strategic map of the used car business, presenting some declinations and activities that a dealer could develop to consolidate and develop this sector.
Several dealer experiences will be presented, during which we will explore solutions such as the factory dedicated to the reconditioning of used cars, the development of professional development tools for wholesale management, the creation of dedicated locations and brands with a focus on active purchases, and the sale of additional services.
Don't miss this meeting to gather insights and get inspired by new ideas to grow your used car dealership business while optimizing investments and maximizing results.
Speakers