Topical issues will be addressed in this must-attend workshop. Antonio Manari will share interesting data and highlights on the new mobility trends and illustrate the Compass, Compass Rent and PagoLight offer for the automotive world: a complete and innovative range of products that supports the dealer in facing daily challenges and to better position himself in an ever-changing market.

The evolution of business models in the automotive industry is radically transforming the way companies operate and interact with consumers. In a constantly changing marketplace, automotive players are adopting new approaches to remain competitive and respond to growing customer needs. Subito Motori and Adevinta support companies to thrive in this dynamic environment and meet new daily challenges.

Presentation of the May Monthly Observatory with surveys conducted at the end of April. The survey reveals the consumer's mood in the current environment, analyzes purchase intentions in the immediate and in a medium-term perspective with a broad focus on the car.

How to harness artificial intelligence in a dealership? The practical case of Gino Spa and Auto Scala Srl demonstrates that the revolution is already within everyone's reach. Discover how Smile CX GAIA handles call peaks even when you're out of the office!

The workshop aims to address the role of online sales in the automotive sector, today and in the future, focusing on the importance of the phygital dimension in the different stages of the customer journey, to ensure a quality buying experience and intercept new targets. The meeting will feature prominent speakers who will provide their valuable and expert input on the topic.

The third wave of always-on product-level Video campaigns is not just progress, but a true revolution, setting the stage for unprecedented engagement and innovation.

A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.

Conversations around Artificial Intelligence (AI) are developing in two directions: on the one hand, there is lots of emphasis on AI-based solutions which, once you scratch the surface, bring limited value; on the other, there is a sense of impending doom triggered by the idea that AI will make humans redundant. What should we believe? In his speech, Marco Marlia, CEO at MotorK, analyses where we stand with AI in automotive retail and debunks some false myths…

An Introduction to the Future of the Automotive Industry: Technologies to Enhance Operational Efficiency in Processes, with a Case Study of Ducati Motor Holding.

A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.

In a landscape where long-term rental plays a leading role, it's crucial for dealers to swiftly and profitably enter this market. There's currently an untapped customer demand that represents a great opportunity for additional business, if adequately stimulated with the right mobility solutions and the fundamental support of technology. Horizon Automotive is a Tech Mobility Company aiming to facilitate dealer entry into the world of long-term rental by adopting innovative technologies that enable focusing on customer relations. This accompanies the transformation of dealers into comprehensive mobility and service providers.

The workshop “Toward a Better Planet: Future Mobility and ESG Strategies,” organized by CA Auto Bank and Drivalia, focuses on the crucial role of sustainable mobility-with a particular focus on electric-and ESG initiatives in pursuing environmental, social and governance goals. The panel, moderated by journalist Massimo De Donato, will cover recent developments in this area, along with strategies to be adopted to address the challenges and opportunities emerging from the current automotive scenario.

There is no doubt, rental and used cars will be the dealer's profit engine of the future. In 2023, a quarter of new registrations in Italy were rental, and this channel is set to grow. The availability of rental product has also driven the used market, causing the B2B segment to grow by double digits. Alphabet and BCA represent two fast-growing European automotive players, in the rental channel the former and in used cars the latter. But value creation must necessarily be shared with the network. Indeed, dealers can benefit and generate significant profits by properly managing the rental and used vehicle offerings. So what are the opportunities for dealers? This is the pivotal question of the discussion.

Enter the future of automotive with Engineering's remote selling solution. In an ever-changing world, we have created an innovative web app that combines the convenience of online shopping with the welcoming atmosphere of the dealership. The Customer and Advisor can dialogue in real time via state-of-the-art video streaming technologies, making the shopping experience more engaging than ever before. Our Retail Platform offers a range of innovative sales and customer interaction tools.

A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.

How AI is already being used in AutoScout24. Artificial intelligence products and features that improve the retailer and consumer experience on our platform.

Through the metaphor of the strong and healthy tree born from the right seed, a success story is told and the challenging path to the finish line. Guido Meda interviews Nadia Gresini Padovani, Team Owner & Team Principal of the Gresini Team.

The traditional distribution model must evolve and expand to mobility to can be efficient. What does the profession of mobility retailer consist of? What functions should it assume? What strategies and transport channels should he manage at the same time? What is the role of Customer Relationship Management in this organization? What concrete solutions can offer AI to monitor it? Join the workshop to find out!

Starting in 2020, the automotive market will also undergo constant changes in terms of stock and selling prices. How to plan purchases and sales by reading the online market? What indicators and tools to use for a transparent and efficient process? Together with Andrew Shields (Global Director INDICATA Europe), the main market trends in Italy and Europe will be explored and INDICATA's new FORECASTING tool will be presented.

In recent years, the growth of e-commerce channels even for the sale and distribution of spare parts has been unstoppable: an increasing number of manufacturers, dealerships, and authorized dealers have already added, or are in the process of doing so, an online sales channel to the traditional one, evolving the Customer Experience from an omnichannel perspective. Whether serving professional users or private customers, we are facing increasingly demanding and digital shoppers who expect a wide range of products always available for prompt delivery with fast and accurate shipping. In this scenario, spare parts distribution needs to be reorganized by streamlining processes and bringing inventory closer to the final points of consumption in order to continue maintaining high levels of customer satisfaction while preserving the profitability and competitiveness of the business. ICAM’s automated storage systems represent the ideal solutions for automating and digitizing procurement, management and distribution processes, reducing low-value manual operations, drastically reducing errors, costs, and lead times, while optimizing storage and order preparation areas.

A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.

At Optima Marketing Systems, evolving rapidly and implementing strategies capable of taking advantage of all kinds of benefits offered by Artificial Intelligence has been a priority for years. The 16th version of the Special Days® format sees intensive use of Artificial Intelligence applied to different parts of the process: - DataMining : database study and optimization; - DigitalTargeting : proposal and learning algorithms; - Communications divided by channel and customer cluster; - Maximization of the 'Fair Effect'; - Continuous and real-time monitoring.

A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.

The circumstances change, but not the priorities: margin on Used Cars is still based on buying and selling well. From an analysis of market developments comes a discussion with those who have revised their strategies and embarked on a path of innovation and digitalization in Used Cars management.

Learn how our new integrated solutions revolutionize the entire management process from lead to sale. With Keyloop, we take care of your prospects from start to finish, ensuring a seamless flow from lead creation to purchase. With Keyloop Leads, we streamline lead management, ensuring timely and relevant responses to 100% of inquiries. Through integration with your Keyloop Web CRM DMS, we improve lead qualification and actively support your sales teams in business development. But we don't stop there. Keyloop Showroom, the new module of your DMS, offers an engaging and consistent sales experience for your customers. With us, you don't have to worry about interruptions in the process: from the first interaction with the lead to the closing of the sale, we're here to ensure a flawless experience for you and your customers. Join us to discover how our comprehensive suite of sales solutions can radically transform your approach to lead and sales management, ensuring 100% lead management and delivering greater efficiency, higher conversions, and customer retention.

Are you interested in learning practical strategies to make your rental business succeed in the market? Diversify your offerings, stand out in the market, and use tailored tools to meet your needs. Discover the secrets and technologies that successful startups and major players use to lead the game.

Data Driven and AI at the service of the dealer. Through different touchpoints, we will discover how to make the customer's buying experience unique between vision and concreteness. We will tell how the boundless potential of Artificial Intelligence can serve the dealer provided that data management and quality is not understood as a technical factor, but as a strategic pillar of the business. Because the evolution of the dealer cannot happen with technology alone, but with a path that can bring the culture of data to all levels of the company.

In our workshop "ESG and Management Control for Dealers: toward sustainable innovation," we will explore how effective management control, enriched by the integration of ESG (Environmental, Social, Governance) parameters, can transform the operation and success of dealers. Starting with dealer research data, we will highlight the state of the art and the needs for targeted management to support cost-effectiveness and sustainability. In addition, we will highlight how the adoption of advanced software tools can simplify the implementation of management control strategies, improving operational efficiency and compliance with ESG standards, and guiding dealers toward a profitable and sustainable future.

A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.

A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.